Refund policy

 

Return Policy

At G. Blume Artisan Woodworks we take pride in delivering high-quality, handcrafted custom woodwork. Due to the personalized nature of our products, please review our return policy carefully.

Returns for Custom Orders

Since each custom woodwork item is made to your specifications, all sales are final. We do not accept returns or offer refunds for custom-made products unless the item arrives damaged or defective. Please carefully review your order details, including dimensions, materials, and finishes, before placing the order.

Damaged or Defective Items

If your item arrives damaged or defective, we will work with you to resolve the issue. To initiate a claim:

1. Contact us at info@blumewoodworking.com within 7 days of delivery.
2. Provide a detailed description of the issue and include photos of the damaged or defective product.
3. We will review your claim and, if approved, arrange for a replacement or repair at no additional cost.

Non-Custom Items

For non-custom items, returns are accepted within 30 days of receipt. The item must be unused, in its original condition, and packaging. Return shipping costs will be the responsibility of the customer unless the return is due to our error (e.g., incorrect or defective item).

Modifications and Cancellations

Custom orders cannot be modified or canceled once production has started. Please review all details before confirming your order.

Shipping Charges

Shipping charges are non-refundable unless the return is due to damage or defect. In such cases, we will cover the return shipping costs.

Contact Us

If you have any questions or concerns about your order, please contact our customer service team at info@blumewoodworking.com]. We are committed to ensuring your satisfaction with our work..